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United and tolerant

Apprentice Regional Membership Retention Assistant x2

Salary £29,859.00
Location Birmingham
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Location The roles will be based in Unite’s Birmingham office in the West Midlands Region

Grade 4 – £29,859 per annum full time

(Rising to £31,947 per annum full time after 12 months in post)

Contract Type Permanent
Hours Full-Time, 34 hours per week
Working Pattern 

Monday to Thursday 10 am – 6 pm and

Friday 10 am – 5 pm

Reports to Coordinator of the Regional Membership Unit (RMU)
Benefits 36 days annual leave, plus a final salary pension scheme


Unite is looking to recruit two Apprentice Regional Membership Retention Assistant to maintain and increase membership retention levels whilst providing excellent customer service and actively promoting the benefits of Unite Trade Union membership to current and prospective members.  You will also need to commit to completing a fully supported apprenticeship in Customer Services as part of the role. Training, support and coaching will be provided.

This role is being advertised internally and externally and individuals who can meet the requirements set out are invited to apply.

Applications are encouraged from people who are under-represented in the union.  We actively encourage women, Black and Asian Ethnic minority, disabled and LGBT+ people to apply.

Interested applicants are invited to apply by clicking on the green “Apply Now” button.  A copy of the Job Description and Person Specification can be found in the documents section.

For any queries, please email

CVs are not accepted as part of the application.

Unite reserves the right to withdraw this role at any time.

Please be advised that the successful candidate may be required to undertake a DBS check as part of their pre-employment checks dependent on the nature of the role.

HR, Training & Development Department

Unite is the union for the 21st century, meeting the greatest challenges facing working people today. It is a democratic and campaigning union, which fights back for employees in the workplace, protects workers' rights and takes trade unionism out to millions of unorganised workers.

It is a union that stands up for equality and advances members' interests on a political and national level. Unite is also active on a global scale building ever stronger links with trade unions around the world to confront the challenges of our globalised economy.

Sharon Graham
​Unite General Secretary

It is a great privilege to be elected as your General Secretary, on a clear mandate for positive change.

Unite members face a critical time. Many employers are emboldened, tactics such as "Fire and Rehire" are becoming increasingly common, jobs are under threat and pay rates are under attack.

I have been elected to do what it says on the trade union tin - fight for jobs, pay and conditions. Now is the time to build strong, effective trade unionism at every workplace.

The pledges made in my election manifesto will be delivered. The task of delivering on that begins immediately. 

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