Salary
Grade 4 - £34,203.00 per annum full time (rising to £36,595.00 per annum full time after 12 months in post)
Location
Cardiff, Pontypool or Swansea
Mergefield Title
{Mergefield Value}
Mergefield Title
{Mergefield Value}
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
Location
This role will be based in Unite’s Cardiff, Pontypool or Swansea office in the Wales region
Apprenticeship
You will need to commit to completing a fully supported apprenticeship in Customer Services once you have completed your probation period. Training, support and coaching will be provided
Reports to
Senior Regional Administrator
Salary
Grade 4 – £34,203.00 per annum full time
(Rising to £36,595.00 per annum full time after 12 months in post)
Contract Type
Permanent
Hours
Full-Time, 34 Hours Per Week
Working Pattern
Monday to Thursday 10am to 6pm and Friday 10am to 5pm
Benefits
Include Annual Wellbeing Allowance and a Final Salary Pension Scheme
The purpose of this role is to maintain and increase membership retention levels whilst providing excellent customer service and actively promoting the benefits of Unite Trade Union membership to current and prospective members.
This role is being advertised internally and externally.
Applications are encouraged from people who are currently under-represented in the union. We therefore actively encourage women, Black people, Asian people, disabled people and LGBT+ people to apply.
Interested applicants are invited to apply by clicking on the green “Apply Now” button. A copy of the Job Description and Person Specification can be found in the documents section.
If you require recruitment materials in an alternative format, or a reasonable adjustment at any stage of the recruitment process, please contact us at recruitment@unitetheunion.org.
We are committed to making our recruitment process accessible and will consider and make reasonable adjustments where appropriate.
CVs are/are not accepted as part of the application.
Unite reserves the right to withdraw this role at any time.
Please be advised that the successful candidate may be required to undertake a DBS check as part of their pre-employment checks dependent on the nature of the role.
HR, Training & Development Department
Unite the Union
Unite is the union for the 21st century, meeting the greatest challenges facing working people today. It is a democratic and campaigning union, which fights back for employees in the workplace, protects workers' rights and takes trade unionism out to millions of unorganised workers.
It is a union that stands up for equality and advances members' interests on a political and national level. Unite is also active on a global scale building ever stronger links with trade unions around the world to confront the challenges of our globalised economy.
General Secretary message
Sharon Graham Unite General Secretary
It is a great privilege to be elected as your General Secretary, on a clear mandate for positive change.
Unite members face a critical time. Many employers are emboldened, tactics such as "Fire and Rehire" are becoming increasingly common, jobs are under threat and pay rates are under attack.
I have been elected to do what it says on the trade union tin - fight for jobs, pay and conditions. Now is the time to build strong, effective trade unionism at every workplace.
The pledges made in my election manifesto will be delivered. The task of delivering on that begins immediately.
You have already applied for this vacancy, please go to your account to see your progress.
Privacy Policy
Unite Privacy Statement
The following explains how we Unite the Union (The Data Controllers) intend to use the information you provide in your application, our reasons for requesting it, who will have access to it and your rights. For any additional information you require, please refer to our full privacy policy- LINK
As defined by the General Data Protection Regulation (GDPR) Unite the union is the Data Controller and ultimately responsible for ensuring the data you provide is kept secure, processed correctly and that you understand your legal rights in relation to the data you provide.
The recruitment software we use via this website is supplied by IRIS Software Group Limited and they are defined as a Data Processor under the GDPR. They will only process your data in accordance with our instructions.
IRIS can be contacted at: 4th Floor Heathrow Approach, 470 London Road, Slough, England, SL3 8QY
For Data Protection enquiries, please contact the Help Desk at support@networxrecruitment.com
What information do we collect from you?
We collect information that is specifically provided by you as part of an application process. We will collect the following (but not limited to):
Name, address, email, telephone number
CV (if applicable)
Equal opportunities monitoring information (defined as special categories data) - this information is purely for statistical analysis and monitoring purposes and by default will be anonymised
Answers to application questions
Any other information you wish to provide in support of your application
and by default will be anonymised
We are using Contract as our legal basis for processing, which means we can use your details and information so that we may assess your suitability for employment with us, as well as carry out our statistical analysis of recruitment.
Why do we collect this information and who do we share it with?
Details you provide in this application:
Will be held on our computer systems and may be downloaded by us
Will be used to deal with your application
Will be made available to us and our processors
Will be used for communication with you regarding the vacancy
Will be used to satisfy legal requirements
Will be used for statistical analysis
Will be held and may be used to contact you about other vacancies
We use some automated screening tools as part of this application process. The answers you provide to one or more of the questions (excluding any special categories/equal opportunity questions) may result in your application being automatically declined. This technology is used to help us manage the high volume of applications we receive and can assure applicants the same outcome would occur if we manually reviewed your application. The reason for the decline will be made available to you in your candidate account
Only if you are successfully recruited, we will upload your details to our HR system, Cascade. As a member of staff you will sign a contract of employment and agree to additional terms on how your data is handled and stored.
How can I access the information you hold about me? Your rights
We are dedicated to providing reasonable access to visitors who wish to review the personal information retained when they apply via our website site and correct any inaccuracies it may contain. Visitors who choose to register may access their profile, correct and update their details, or withdraw their details at any time. To do this, visitors can access their personal profile by using their secure login. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements.
You have the following rights in relation to the way in which we deal with your personal data:
the right of erasure or to be forgotten
the right to rectification if information is inaccurate or out of date
the right of data portability (to obtain and reuse your personal data)
the right to object to networx and the controller and processors handling of your personal data
the right to withdraw your consent with regards to the handling of your personal data
you have the right to ask for a copy of the information we hold about you (Subject Access Request - S.A.R)
You have the right to lodge a complaint with a supervisory authority - the ICO
Within your candidate account, you can also use the Download Data feature to generate an XML file of the current data we hold on you that you have provided and/or have access to within the account.
Where you exercise your right to object or withdraw your consent we may process your personal data without your knowledge or consent where we are permitted or required by law or regulatory requirements to do so. In such a case, we will not process more personal data than is required under the circumstances.
If you are not satisfied by our actions, you can seek recourse through our internal complaints procedure. If you remain dissatisfied, you have the right to refer the matter to the Information Commissioner (www.ico.org.uk) or seek recourse through the courts.
Unite can exercise the right to update this policy as and when required.
Social Login
To continue creating your account, please read the privacy policy and tick the box below
To complete creating your profile with , please read and agree with the privacy policy.
The email used for your profile is not a valid company domain name. In order to
continue to create your profile with you will need to select a profile which uses a company authorised email address.
Cookie Preference Centre
Learn more about what each cookie category does and choose your settings
Cookie policy
Strictly Necessary
Name
__RequestVerificationToken
Duration
Session
Description
Anti-forgery Token
Name
ASP.NET_SessionId
Duration
Session
Description
General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Usually used to maintain an anonymised user session by the server.
Name
NTX_Cookie_Preferences_Live
Duration
6 Months
Description
Your cookie preferences
Performance / Analytics
Name
_ga
Duration
2 Years
Description
This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.
Name
_gat
Duration
A few seconds
Description
This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.
Name
_gid
Duration
1 Day
Description
This cookie name is asssociated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited.
Name
NetworxTracking_AdvertClick
Duration
90 Days
Description
Used for tracking if the candidate has already clicked the advert - used for analytics
Name
NetworxTracking_AdvertLoad
Duration
90 Days
Description
Used for tracking if the candidate has already loaded the advert - used for analytics
Functional Cookies
Name
ApplicationIntroductionID
Duration
90 Days
Description
Check to see if the candidate has already read the introduction for the Application
Name
FavouriteVacancies
Duration
30 Days
Description
Store any jobs the candidate has flagged as a favourite
